Frequently Asked Questions

1. Are your dried fish products chemical-free?
Yes. All our products are naturally sun-dried without harmful chemicals or artificial preservatives.

2. How long does delivery take?
Dhaka: 24–48 hours
Other districts: 2–4 days

3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Bangladesh.

4. How should I store the dried fish?
Keep in an airtight container in a cool, dry place. For best results, store in the freezer.

5. What if I receive a damaged or spoiled product?
Please contact us within 24 hours of delivery with photos or videos. We will review and arrange a replacement or refund according to our Refund Policy.